Membership & Billing
Plans, renewals, rebilling, cancellation, refunds and how charges appear.
- Which types of Memberships you offer and what are the benefits?What each twynkWorld membership includes: 6K/60fps downloads, Full HD streaming, the members' forum, Wish A Scene and our Visit Us Experience Service.1 min read
- What is the difference between 'recurring' and 'non-recurring' memberships?Recurring memberships rebill every month until you cancel. Non-recurring memberships are charged once and expire on their own at the end of the term.1 min read
- When does my membership expire?Your expiry date depends on when you joined and when the membership last rebilled — here is where to find it inside your account.1 min read
- Does my membership automatically rebill?Yes. Monthly, 6-month and yearly memberships all rebill until you cancel, and cancellation has to land inside a specific window.1 min read
- How do I cancel my membership?Cancel from the membership settings on the site you joined, watch for the confirmation email, and open a support ticket if anything goes wrong.1 min read
- If I cancel early do I still have access for the time paid for?Cancelling early does not cut you off straight away — you keep access until the end of the cycle you have already paid for.1 min read
- What if I join and then cancel in few days, will I get a refund?If you were able to log in, view or download content there is no refund: you accepted the Terms and Conditions and the pricing when you signed up.1 min read
- Is my credit card/debit card billed discreetly?Nothing on your card statement names the site or hints at what it contains — only the biller's own name appears.1 min read
- Is my billing information secure with you?We never store your card number. Billing details are held only by the payment processors that handle the transaction.1 min read